Syncing messages between devices

To ensure your messages sync correctly between your old and new devices, please follow the steps below.

On the old device:

  • Perform an iCloud backup

  • Go to Settings > your name > iCloud

  • Under Saved to iCloud, make sure Messages is turned on

  • Go to iCloud Backup and select Back Up Now

On the new device:

  • Go to Settings > your name > iCloud

  • Under Saved to iCloud, tap Messages in iCloud

  • Select Sync Now

For help with any of these, please select the following option.